Returns & Exchanges

At Dr Battery, we stand behind the quality of our power solutions and offer a 30-day satisfaction guarantee for all unused and unopened merchandise. If you are not completely satisfied with your purchase, our streamlined return process ensures a quick resolution.

Return Process

• 1.
  Request Authorization

  Contact our support team with your order number to obtain a Return Merchandise Authorization (RMA) number before shipping any items back.

• 2.
  Pack Securely

  Place the battery in its original packaging along with all documentation and clearly mark the RMA number on the outside of the shipping box.

• 3.
  Ship the Item

  Send your package via a trackable shipping method to our designated returns facility to ensure proof of delivery.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.